Terms and Conditions
Effective Date: 01/01/2025
Welcome to M&M Work Force®. By accessing our website (mmworkforce.co.uk) and using our services, you agree to comply with and be bound by the following terms and conditions. Please read them carefully.
1. Acceptance of Terms
These Terms and Conditions govern your use of the M&M Work Force® website and all related services and products (collectively, the “Services”). By accessing or using our Services, you confirm that you have read, understood, and accepted these terms in full, including any future modifications. If you do not agree with these terms, you must refrain from using our Services.
2. Our Services
M&M Work Force® offers a range of professional services, including but not limited to:
- Cleaning Services
- Deep Cleaning
- Office & Commercial Cleaning
- End of Tenancy Cleaning
- Security Services
- Door Supervision
- Retail & Loss Prevention
- Event Security
- Home & Residential Security
Detailed descriptions of our services are available on our website. We reserve the right to modify or update the scope of our Services at any time.
3. Booking, Payments, and Cancellations
BookingsBy booking our services, whether through our website or directly, you agree to provide accurate, current, and complete information. A booking confirmation will be sent to you via email once your order is processed and confirmed.
PaymentPayments for services are due in accordance with the terms specified in your service agreement or invoice. We accept various payment methods, including credit/debit cards and bank transfers. Unless otherwise agreed upon in writing, payment is required before services are rendered.
PricingPrices for our Services are listed on our website or provided in a formal quote. M&M Work Force® reserves the right to change prices at any time. Bookings made prior to any price change will be honoured at the original rate quoted.
Refunds and CancellationsIf you need to cancel or reschedule a service, please contact us at least 24 hours before the scheduled service time. Cancellations made with less than 24 hours’ notice may be subject to a cancellation fee as outlined in our cancellation policy.
4. Your Obligations as a User
When using our website or Services, you agree to the following:
- You will provide accurate, truthful, and complete information at all times.
- You will not engage in any unlawful, harmful, or disruptive activities.
- You are responsible for maintaining the confidentiality of any account information.
- You will not interfere with the security or operation of our website or attempt to gain unauthorised access to our systems.
5. Limitation of Liability
While M&M Work Force® strives to provide reliable and high-quality services, we do not guarantee that our services will be uninterrupted or error-free. To the maximum extent permitted by law, M&M Work Force® shall not be liable for any indirect, incidental, special, or consequential damages arising from the use of our services.
Our total liability for any claim arising out of a specific service shall not exceed the amount you paid for that service.
6. Intellectual Property
All content, designs, logos, trademarks, and other materials on the M&M Work Force® website are the exclusive property of M&M Work Force® or its licensors and are protected by intellectual property laws. You may not reproduce, distribute, or use any part of our website or its content without our prior written permission.
7. Privacy Policy
We are committed to protecting your personal information. Our Privacy Policy outlines how we collect, use, and safeguard your data. By using our Services, you consent to the practices described in our Privacy Policy.
8. Indemnity
You agree to indemnify, defend, and hold harmless M&M Work Force®, its affiliates, employees, and partners from any claims, damages, losses, or expenses (including legal fees) arising from your use of our Services or your violation of these Terms and Conditions.
9. Force Majeure
M&M Work Force® shall not be liable for any failure or delay in performance due to events beyond our reasonable control, including but not limited to acts of God, natural disasters, power outages, labour disputes, or government actions.
10. Amendments to These Terms
We reserve the right to update or amend these Terms and Conditions at any time. Any changes will be posted on this page with an updated “Last Updated” date. Your continued use of our Services after any changes constitutes your acceptance of the new terms.
11. Governing Law
These Terms and Conditions shall be governed by and construed in accordance with the laws of the United Kingdom. Any disputes shall be resolved exclusively in the courts of the United Kingdom.
12. Contact Us
If you have any questions about these Terms and Conditions, please contact us:
M&M Work Force®
Email: [email protected]
Phone: 01903 496 375
